Summary

We collect the minimum needed to sell you a service, deliver it, bill you and keep the platform secure. We do not sell your data and we do not run advertising trackers. Card numbers never reach our servers.

1. Who is responsible

VersaVantage LLC, trading as WebNinja, is responsible for the personal data described here. Reach us at facturacion@webninja.com.co.

2. What we collect and why

Data	Why
Name, email, WhatsApp number, city, business name	To set up the account, deliver the service and contact you about it
Domain names and content you send us	To build and publish your site
Billing records and payment references	To invoice you and meet accounting obligations
IP address at the moment of an order or a message	To detect fraud and abuse of the forms
Server and access logs	To operate the platform and investigate faults

3. Payment data

Bank transfers and Nequi payments are made directly from you to the account shown; we see only the receipt you send us. Where you pay by card, Stripe handles the transaction on its own page. We never see, receive or store your card number, expiry date or security code.

4. Cookies

This site sets one cookie of its own: a session cookie that keeps your order form and its security token together while you complete a purchase. It is deleted when you close the browser. Your currency preference is stored locally in your browser and never sent to us.

We do not use advertising cookies, analytics that fingerprint visitors, social pixels or cross-site trackers.

Fonts load from Google Fonts, which receives your IP address as part of that request.

5. Who we share data with

• Stripe — card payment processing, where you choose to pay by card.
• Our datacentre providers — hosting of the hardware your site runs on.
• Domain registries — where you ask us to register a domain, the registry requires the registrant's contact details.
• Our accountant and, where legally required, tax authorities — billing records only.

We do not sell personal data and we do not pass it to advertisers or data brokers.

6. How long we keep it

• Account data: while you hold a service, then thirty days.
• Site files and backups: thirty days after the service ends, then deleted.
• Billing records: as long as tax law requires. These cannot be deleted on request.
• Server logs: ninety days.
• Contact form messages: twenty-four months.

7. Your rights

Under Colombian Law 1581 of 2012 (Habeas Data) and equivalent laws elsewhere, you may ask us to give you a copy of your data, correct anything wrong, delete it where we are not required to keep it, or object to a particular use. Write to facturacion@webninja.com.co. We reply within fifteen business days and there is no charge.

We may ask you to confirm your identity first, so that we do not hand your data to someone else. If you believe we have handled your data badly, tell us first — you also have the right to complain to the Superintendencia de Industria y Comercio.

8. Security

Access to customer data is limited to staff who need it and protected by multi-factor authentication. Traffic to this site is encrypted. Backups are held in a separate location. If a breach occurs that is likely to affect you, we notify you and the relevant authority and tell you plainly what happened.

9. Children

Our services are sold to adults. We do not knowingly collect data from anyone under eighteen.